# Contact StayLok

The fastest way to reach StayLok is email. A human reads every message.

## Support

- **Email:** [hello@staylok.com](mailto:hello@staylok.com)
- **Response time:** within 2 business days (usually faster)
- **Hours:** Monday–Saturday, 10:00–19:00 IST
- **Language:** English and Hindi

## What to include

To help you quickly, include:

- The email address on your StayLok account
- For listing problems: the property name or app link
- For booking issues: the booking dates and the owner involved
- Screenshots where relevant

## Common requests

- **Account or login help** — email us from the address you registered with.
- **Report a listing** — wrong photos, wrong rent, or a listing that no longer exists; send the link and we will review it.
- **Owner support** — listing setup, verification, Pro/Premium subscription questions: same address, subject line starting with "Owner:".
- **Data requests** — access, correction, or deletion of your personal data (see [Privacy](https://staylok.com/privacy)); subject line "Data request".
- **Partnerships and press** — subject line "Partnership" or "Press".

## Business location

StayLok is based in Chandigarh, India, and serves the wider Tricity (Mohali, Panchkula, Zirakpur). Postal address available on request for legal correspondence.

## Before emailing

Many questions are answered on [About](https://staylok.com/about) and [Privacy](https://staylok.com/privacy). Agents can read the machine-readable index at [/llms.txt](https://staylok.com/llms.txt).