Contact
Talk to a human at StayLok
The fastest way to reach us is email. A person on the team reads every message — no ticket mazes, no chatbots pretending to be people.
Support email
hello@staylok.com- Response time
- Within 2 business days (usually faster)
- Hours
- Monday–Saturday, 10:00–19:00 IST
- Languages
- English and Hindi
- Location
- Chandigarh, India — serving Chandigarh, Mohali, Panchkula & Zirakpur
What to include
- The email address on your StayLok account
- For listing problems: the property name or app link
- For booking issues: your booking dates and the owner involved
- Screenshots where relevant — they cut resolution time sharply
Common requests
- Account or login help — write from the address you registered with.
- Report a listing — wrong photos, wrong rent, or an unavailable place: send the link and we will review it.
- Owner support — listing setup, verification, Pro/Premium subscriptions: same address, subject starting with “Owner:”.
- Data requests — access, correction, or deletion of your personal data: subject “Data request” (see privacy policy).
- Partnerships and press — subject “Partnership” or “Press”.
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